Effective Date: July 18, 2025

At M. Miller and Son, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us, including through SMS communications. SMS opt-in or phone numbers for the purpose of SMS are not shared with any third parties or affiliate companies for marketing purposes.

1. Information We Collect

We may collect the following personal information from you when you engage with us. This information is collected when you submit a form, contact us, sign up for updates, or otherwise communicate with us.

  • Full Name

  • Phone Number

  • Email Address

2. How We Use Your Information

The information we collect is used strictly for the following purposes:

  • To communicate with you about our services, promotions, or business updates

  • To provide customer support and respond to inquiries

  • To send SMS messages, with your explicit consent

We will never sell, share, or rent your personal information to third parties or affiliates for marketing purposes.

3. Data Protection

We implement industry-standard security measures to protect your personal information, including secure servers, encryption, and access controls.

4. User Rights

You have the right to access, update, or delete your personal information. To exercise these rights, please contact us at adjuster@mmillerson.com.

5. Opt-In and Opt-Out

You may opt-in to receive SMS messages by:

  • Submitting an online form

  • Verbally, during a conversation

  • Filling out a paper form

You may opt-out at any time by replying “STOP” to any SMS, or by contacting us directly at adjuster@mmillerson.com.

6. Contact Information

For privacy-related inquiries, please contact us directly at adjuster@mmillerson.com.

7. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on our website and become effective upon posting.

8. Accessibility

Our Privacy Policy is available at any time on our website and accessible from both desktop and mobile devices on the M. Miller and Son website Privacy Policy page.

 

SMS Terms and Conditions for M. Miller and Son

1. SMS Consent Communication

The information, including phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from M. Miller and Son, you may receive messages related to the following:

  • Appointment confirmations and reminders

  • Promotional messages, offers, or updates

  • Customer service communications

3. Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your appointmentsor account status.

4. Potential Fees for SMS

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method

You may opt-in to receive SMS messages from M. Miller and Son in the following ways:

  • Verbally during a conversation

  • By submitting an online form

  • By filling out a paper form

6. Opt-Out Method

You may opt out of receiving SMS messages at any time by replying “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list. You will receive a final confirmation message acknowledging your opt-out request.

7. Help & Support

If you are experiencing any issues, you can reply with the keyword “HELP”. Or you can get help directly from us at adjuster@mmillerson.com.
Additionally, if you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8. Standard Messaging Disclosures

Message and data rates may apply. You can opt out at any time by texting "STOP." For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages. Message frequency may vary.

9. Updates to This Policy

M. Miller and Son may update this Privacy Policy from time to time. Changes will be posted on our website and become effective upon posting.

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at adjuster@mmillerson.com.